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3.3 Based on 8 reviews
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  • Customers like
    • Counselors 1
    • Losing 43 pounds in 9 weeks 1
  • Customers don't like
    • Lack of customer service 1
    • Their website 1
    • Website 1
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  • Sep 06
  • Weight Loss Programs
  • Galveston, Texas
  • Medifast Weight Loss
  • 108

Let me say I LOVE THE PRODUCT. Had a problem reciently ad customer service was SPECTACULAR. My issue is that I get multi emails about discounts available but when I called I was told that : 1. "That offer is only for NEW ADVANTAGE customers." 2. "That offer expired yesterday". 3. "That offer expired a week ago,and there are NO promotions available right now." I have read every word of all... Read more

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  • Jun 05
  • Weight Loss Programs
  • Alexandria, Virginia
  • Contract
  • 182

Today at 4:25 I received an email from TransformU telling me that the Alexandria (VA) Medifast center will be closing 6/13/15. That my options are to travel to another state..Maryland to continue my contract or I can use the online service!! I didn't pay to use the online service..ugh!! Nothing like a weeks notice!! And we are all offered a 20% on food at our center..that's if there is any left.... Read more

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  • Apr 19
  • Weight Loss Programs
  • Saratoga Springs, New York
  • Weight Loss Program
  • 923

Medifast destroyed my body. I was 172 pounds for several years. Then my friend who I lived with introduced me to Medifast. She bought the food and we shared for the Summer in 2013. By 2014 I weighed 210 pounds, after losing only 25 on the system and then GAINED BACK 50 POUNDS IN ONE *** YEAR. At first I felt like sueing them for ruining me - but money won't give me my body back. I have cried many... Read more

Was this review helpful? 2 3

  • Mar 16
  • Weight Loss Programs
  • Union, New Jersey
  • Food Order
  • 773

I have been a good client for 9 weeks now,spending about $260 a month.This month my order was due on the 16th.Went to order the food and found they had automatically ordered it the day before,repeating last months order.I called to change it and was told I can't.The person on the phone said it "processes the day before it is actually due" and there's nothing that can be done!!WHAT??? It's MY... Read more

Was this review helpful? 4 2
  • From mobile
  • Medifast
  • Mar 13
  • #607955

I was in the York Pennsylvania store and it appeared as though one of the workers was high on something. Her eyes were bloodshot and her actions weird. I guess this company does not drug test. Add comment

I had a consult for information to lose 50 pounds. The cost was too much. Plus almost $100 per week for food. I don't spend that much now. I'll have my doctor right a consult with a Nutritionist, where my insurance will pay, and I can eat real food. I'll be saving thousands of dollars over 2 years! Add comment

  • Feb 08
  • Weight Loss Programs
  • Virginia Beach, Virginia
  • Medifast Program
  • 1498

I have been on the Medifast program for 9 weeks. As I write this it is February 8, 2015 and since December 5, 2014 I have lost 43 pounds. I have gone from 342 pounds to 299. It is cheaper than eating the way I used to eat, not too difficult to follow and my coach is great. I have blogged about it every week since starting it. I plateaued, but stuck with it and broke through. You are welcome to... Read more

Was this review helpful? 4 0

  • Dec 22, 2014
  • Weight Loss Programs
  • Positive Experience
  • 1827

I am a client of Medifast and have been on this program for 3 months now and it works unbelievably well! The program is sound and will get you to your weight loss goal faster and healthier than anything else out there. Its not a miracle pill, it is not for those who already have health issues (other than diabetes) and it is not a plan for the weak willed. Yes, it is expensive but considering that... Read more

Was this review helpful? 9 5

  • Dec 05, 2014
  • Weight Loss Programs
  • Williamsburg, Virginia
  • Meal
  • 5
  • 5
  • 2233

I joined Medifast on 17 October 2014 and write a check for $650.45. That was exactly 7 weeks ago. Today I got an e-mail from the Medifast Center saying they are closing on 31 December 2014. I was there this morning for a weigh-in and nobody mentioned they are closing in just 26 days. (This is the Medifast Center on Monticello Avenue in Williamsburg, VA). The e-mail did NOT mention any sort... Read more

Was this review helpful? 6 1


  • Oct 21, 2014
  • Weight Loss Programs
  • Tampa, Florida
  • Ineffective Program
  • 1033

I had several issues with Medifast, the first one was I asked for help in getting the CPT codes to file my claim for reimbursement with my insurance company for the weekly lifestyle change counseling, I was told by Brad Potterfield that they didn't have codes but was directed to purchace a book with codes. When I first signed up, I told the person at the local center that my insurance would... Read more

Was this review helpful? 2 3
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