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I am really upset with Medifast. I signed up for their program and within a week I couldn't walk because my gout was so bad.

They had put me on the gout diet and said I wouldn't have a problem. I spoke with 2 doctors and they said get off of it NOW. They said I am going to continue having problems as long as I'm on the program. I talked to the location in Kissimmee, FL and they said "Oh well".

I came here and followed their request of contacting customer service. Well, it's been 2 months and not a word from customer service. They should rename the department "customer no service". All I am asking for is the money back for the services I haven't used and will never be able to use.

I really don't think that is unrealistic. But they seem to not even care!

Location: Ocala, Florida

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Guest

Medifast does have a gout specific program, they also have a teen program, diabetes, and a nursing mother program. It baffles me that people don't do their research before starting a program.

Guest
reply icon Replying to comment of Guest-762138

It baffles me that YOU havenโ€™t done ANY research on this program except for some possible google searches to justify your complete ignorance

Guest

You expect them to refund your money because you didn't read about the program before you spent money on it? :x That's an unrealistic expectation on this planet.

You should hold yourself accountable for your actions/mistakes instead of blaming them on customer service.

Guest

I have lost 94 lbs on Medifast in the last 6 months. All high protein / low carb diets can cause gout to flare up if you are pre disposed to gout.

Medifast documentation clearly states this. I have sufferered from gout for 10 years.

I upped my gout medication while I have been on Medifast to avoid this issue. Medifast doesnt cause gout, high uric acid in your blood does.

Guest
reply icon Replying to comment of Guest-515589

This i have to agree with def need to have the uric acid checked.

Millicent Dir

they have lost my order of Tier 2/3 meds ! Said it was sent,

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