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My wife works at medifast and the way they treat their employees is brutal.they have a system of points where if you feel sick in workplace or have a doctors apointment or even a school meeting for your kids u can go but they will take 1 or 2 points of your points and...
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1.0
#1244928
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There food items tasted horrible, we tried a lot of the items trying to find ones we would like, non returnable of course! We canceled our orders and they still sent an order and charged the credit card. The box even arrived damaged, it was stamped by the post office...
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1.5
#1216801
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Resolved
Resolved: Medifast - Can't get rid of the after taste

The food was horrible no taste and was not filling at all because i couldn't eat it. Some of the procedures on how to make were weird. It taste like cardboard..
1.0
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#1177711
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Medifast - Won’t answer calls or emails

I have been trying to cancel my membership with medifast but it’s not working and no one answers the phone and no one returns emails. they billed me again and then shipped the product which I shipped back with my own money… I’ve been waiting two weeks and still no refund.
1.0
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Value for money
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#1156618
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No follow up on locked account; despite phone call and emails to customer service. Customer service phone rep unable to reset acct after three attempts; stated she would "put in a ticket" and someone would follow up w me -- no followup as of four days after initial...
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1.0
I didn't like
  • Customer service and change in product
#1144197
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Medifast - Lost my return

Contacted twice just run around
1.9
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Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Reliability
Staff
Value for money
Website
#1107726
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I started the program a little over 6 months ago. I was sort of skeptical at first and even thought the nutritionists at my location were only going to try sell me their products, but nothing could've been further from the truth. Never once did they try and push more...
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5.0
I liked
  • Coaches were great
  • Worked great for me
  • Lost 100 lbs in 6 months
#928247
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I signed up for Medifast and in the second month I had the gout. My Medifast councilors blamed it on my not weighing the lean meat I ate at dinner. In the third month I got the gout again and my doctor was concerned but agreed to put me back on steroids. I went to...
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#864446
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I tried the program for 3 months and only lost about 12 pounds total. For almost starving yourself on 1000 calories, I should have lost more than that and come to find out that soy, which is the protein in many of their foods, is really bad for your thyroid. While some...
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3.5
I liked
  • Coaches were great
I didn't like
  • Cost was too high
  • Soy bad for thyroid
  • Program did not work well for me
#828791
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The only person at Medifast in Minnetonka that was helpful or motivating was the person selling the program! From then on all weekly visits are done by people that are just putting in their time. They only cared about my picking out the products I wanted for the...
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#804344
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