
Medifast
Medifast Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Medifast has 2.1 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Medifast to a friend or colleague.
- Rating Distribution
Pros: Coaches were great, Worked great for me, Counselors.
Cons: Ads, Customer service and change in product, Hair fell out.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Medifast has 2.1 star rating based on 22 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Medifast to a friend or colleague.
- Rating Distribution
Pros: Coaches were great, Worked great for me, Counselors.
Cons: Ads, Customer service and change in product, Hair fell out.Recent recommendations regarding this business are as follows: "Stay away from it".
Most users want Medifast to offer a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Very sick
I lost weight 3 weeks in but was developing frequent migraines(I am a migraine sufferer). Researched the fuelings because I cannot have chocolate or msg.
With the start of week 3 my body was very sick, vomiting, dizzy, elevated heart rate. I gave it a couple more day, not good. My body is rejecting this big time. I have not reinstated my shipment, Im done.
These toxins need to leave my body. It was very scary.
User's recommendation: Stay away from it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI returned the second month of food and you have not refunded the money
My name is
Robert Fulmer and you have not refunded the 380 dollars that you put on my credit card
Robert Fulmer
19701 Grayheaven Manor RD
Olney, MD 20832
240-328-****
- It works
- Its expensive and tastes bad
Preferred solution: Full refund
Terrible service great program
I placed a one time order over the phone. I made the representative make sure it was not on auto ship.
He assured me I was not. One month later I receive an email that a shipment for $172.07 was sent and taken out of my account!!! I called Medifast and got the order stopped and still have not received my money back . I am highly irritated that an order was placed without my permission and that you took money out of my account without my permission.
This has caused an issue with my bank. I STILL have not gotten my money back and will be contacting an attorney if this is not resolved by 11/15,
Preferred solution: Full refund
My full head of hair is gone...thanks Medifast
I’ve been on Medifast 3 times in 5 years. Yes I lost weight but at about the 7 month my hair fell out, each time I was on it.
Never had this problem in my life, I’m 64 & always have had full beautiful hair. My coach said “no other complaints” have come from her clients. I think they’re trained to say that because my hair dresser told me that my coach knew good & well about the others who reported hair loss. I didn’t learn any new ways to eat as it’s like any other diet.
Plus when you can eat snacks like S’more bars & bbq chips 5 times a day that’s not helping my sugar addiction. I’ve wasted too much $ & I’d love to be reimbursed for their false advertising that says their foods have more vitamins etc.
than we could possibly eat in regular food in a day, which leads me to believe we should all be the healthiest people on the planet. Apparently their scientific results are incorrect.
- Hair fell out
Preferred solution: Let the company propose a solution
OPTAvia
I started program at the end of January. I remained strict and followed it for 10 weeks and lost 15 lbs.
I would have liked to lose more but frankly I got sick of it. My hair started to fall out 2 weeks later. I DO NOT have a problem with hair kids but NOW I do! My hair won’t stop falling out.
I still have fuelings left and I’m taking all of it with me when I go to the Nutritionist. I want them to analyze the ingredients. I’m very very upset. If I find there is a connection with my hair loss to these food supplements I will be posting again and will find a lawyer .
Very angry customer.
Lose weight and lose your hair. I’d rather be fat with a full head of hair Thank you very much!!
Preferred solution: Let the company propose a solution
The WORST!
I have been trying to cancel for months! I have been put on hold up to 60 minutes!
They continue to charge me 40.00 a month for 1 tiny box of shake mix.
Ridiculous! DO NOT USE THIS COMPANY!
- No one ever answers the phones
Preferred solution: Full refund
Order shipped incomplete but can't reach Medifast
I have been put on hold for days but they never pick up. I am giving them 24 hours more and then I am reporting to better business bureau.
I am also calling credit card and claiming fraud on their part. I will instruct DO NOT PAY!!
Medifast commercial
From a size 12 t a size 4. Really?
The average size of a woman today is a size 14. A size 4 is unrealistic for most women and your suggesting that is ridiculous.
- Ads
Preferred solution: realistic advertising
The worst company to work for
Geodis medifast , building#7 ,this company likes to intimidate their employees to the point off them getting sick, they cannot take bathroom brakes , lunch with dignity because their always being treated like modern slaves , when any employee tries to complain about the working situations , their imediatly repremended and fired ,this company lives and tries to keep afloat thanks to the humiliations that their employees have to endure day by day.
Horrible
There food items tasted horrible, we tried a lot of the items trying to find ones we would like, non returnable of course! We canceled our orders and they still sent an order and charged the credit card.
The box even arrived damaged, it was stamped by the post office "arrived in damaged condition", the post office even returned it free. Optavia still charged a $22 return postage fee! What shysters!
Stay away from these people, run fast, save yourselves. There food items are all $21 a box and contain 7 items.
That's $3 a piece for anything and everything, you can get the same at WalMart for pennies each for goodness sakes!
Great sales pitch, poor customer service, horrible food!!!! I spent over $1000, learn from my mistake people!
Preferred solution: Let the company propose a solution
Treat employees like slaves
My wife works at medifast and the way they treat their employees is brutal.they have a system of points where if you feel sick in workplace or have a doctors apointment or even a school meeting for your kids u can go but they will take 1 or 2 points of your points and they give you like 6 points during the whole year when u get to 0 u get fired.they have to take you out in ambulamce so the dont take points away and even.i heard of people quiting the very first day.the staff if very rude,theres no teamwork,and supervisors have preference with some employees.it creates stress in employees who depend of their salary to pay rent and feel obligated to submit to this slavery like my wife.if anyone who can actualjy do somthing read this pls do somtthing theres more going on there someone pls look into this company with so called family values .

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Can't get rid of the after taste
The food was horrible no taste and was not filling at all because i couldn't eat it. Some of the procedures on how to make were weird. It taste like cardboard..
Very poor customer service
No follow up on locked account; despite phone call and emails to customer service. Customer service phone rep unable to reset acct after three attempts; stated she would "put in a ticket" and someone would follow up w me -- no followup as of four days after initial phone call.
Submitted emails to Medifast and Optivia - no followup. After 3 yrs. of ordering from this company the experience is now horrible. The nutrition bars are now quite a bit smaller than in the past.
No notice to customer about this change in product. xxxxxxxxxxxxxxxxx xxxxx xxxxx xxxxxx xxxxxxx xxxxxxx xxxx xxx xxx xxx xxx xxx xxx xxx .
- Customer service and change in product
Preferred solution: NOTIFY THE WORLD THAT THIS COMPANY PROVIDES AN POOR EXPERIENCE AND POOR CUSTOMER SERVICE.
Won’t answer calls or emails
I have been trying to cancel my membership with medifast but it’s not working and no one answers the phone and no one returns emails. they billed me again and then shipped the product which I shipped back with my own money… I’ve been waiting two weeks and still no refund.
Lost my return
Contacted twice just run around
Medifast worked for me!
I started the program a little over 6 months ago. I was sort of skeptical at first and even thought the nutritionists at my location were only going to try sell me their products, but nothing could've been further from the truth.
Never once did they try and push more product on me than I needed (4 boxes of meal replacements each week), and they've been nothing but positive and supportive throughout the program so far. Not only do they help with my weekly meal planning but also are caring and sympathetic ears to listen to EVERYTHING going on in my life that I feel like sharing with them. I'm sorry if this program hasn't worked for others, but so far, I have lost 100 lbs.
in just 6 months, and I'm only halfway to my target weight. So
- Worked great for me
- Coaches were great
- Lost 100 lbs in 6 months
About
Medifast is a company that provides a wide range of weight loss products. Medifast is a clinically proven product that was developed by a physician. More than 20,000 doctors have recommended it since 1980. Medifast meals are low-fat and rich for fiber that allows losing up to 2 to 5 lbs a week. What is important about Medifast is that it doesn't make you feel hungry. The low-glycemic formula of this product makes it great for anyone, even those who have type 2 diabetes. Medifast offers weight loss products for both men and women. Thousands of people have already made sure Medifast helps losing weight.

Medifast is ranked 36 out of 427 in Weight Loss, Diets and Training category
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This crap really messes up your mental health! I’ve seen it first hand
Remember their coaches are NOT trained in any aspect. And they get paid for keeping you onboard.
Better to go to a nutritionist learn how to eat correctly. And prepare the meals your way. Would you call a dentist to get electrical Work done in your house?
NO. Don’t call a coach who knows as much as you when it comes to nutrition