No follow up on locked account; despite phone call and emails to customer service. Customer service phone rep unable to reset acct after three attempts; stated she would "put in a ticket" and someone would follow up w me -- no followup as of four days after initial...Read more
I didn't like
- Customer service and change in product
I started the program a little over 6 months ago. I was sort of skeptical at first and even thought the nutritionists at my location were only going to try sell me their products, but nothing could've been further from the truth. Never once did they try and push more...Read more
I signed up for Medifast and in the second month I had the gout. My Medifast councilors blamed it on my not weighing the lean meat I ate at dinner. In the third month I got the gout again and my doctor was concerned but agreed to put me back on steroids. I went to...Read more
Medifast - Won’t answer calls or emails
I have been trying to cancel my membership with medifast but it’s not working and no one answers the phone and no one returns emails. they billed me again and then shipped the product which I shipped back with my own money… I’ve been waiting two weeks and still no refund.
Medifast - Lost my return
Contacted twice just run around
I was in the York Pennsylvania store and it appeared as though one of the workers was high on something. Her eyes were bloodshot and her actions weird. I guess this company does not drug test.
Medifast Weight Loss Program Review
I had a consult for information to lose 50 pounds. The cost was too much. Plus almost $100 per week for food. I don't spend that much now. I'll have my doctor right a consult with a Nutritionist, where my insurance will pay, and I can eat real food. I'll be saving thousands of dollars over 2 years!
I tried the program for 3 months and only lost about 12 pounds total. For almost starving yourself on 1000 calories, I should have lost more than that and come to find out that soy, which is the protein in many of their foods, is really bad for your thyroid. While some...Read more
- Coaches were great
I didn't like
- Program did not work well for me
- Soy bad for thyroid
- Cost was too high
The only person at Medifast in Minnetonka that was helpful or motivating was the person selling the program! From then on all weekly visits are done by people that are just putting in their time. They only cared about my picking out the products I wanted for the...Read more
This is the second time I seriously have used the Medifast plan. The first time I was 265 pounds (I'm a male 6 foot 2 inches 66 years old today). A fellow teacher introduced me to the program and I lost 68 pounds. It has been quite a few years (since Thanksgiving 2008)...Read more
Elmer, New Jersey
- Worked great for me
Let me say I LOVE THE PRODUCT. Had a problem reciently ad customer service was SPECTACULAR. My issue is that I get multi emails about discounts available but when I called I was told that : 1. "That offer is only for NEW ADVANTAGE customers." 2. "That offer...Read more
Today at 4:25 I received an email from TransformU telling me that the Alexandria (VA) Medifast center will be closing 6/13/15. That my options are to travel to another state..Maryland to continue my contract or I can use the online service!! I didn't pay to use the...Read more
Medifast destroyed my body. I was 172 pounds for several years. Then my friend who I lived with introduced me to Medifast. She bought the food and we shared for the Summer in 2013. By 2014 I weighed 210 pounds, after losing only 25 on the system and then GAINED BACK 50...Read more
I have been a good client for 9 weeks now,spending about $260 a month.This month my order was due on the 16th.Went to order the food and found they had automatically ordered it the day before,repeating last months order.I called to change it and was told I can't.The...Read more
I didn't like
- Lack of customer service
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